• #139 – People Skills 2.0 what NOT to do

    January 26, 2015
    This training deals both with people skills basics and my own additional input on what NOT to do....Read More
  • #138 – One at a time

    January 19, 2015
    People are always asking me how to grow their stores and here’s what it all comes down to....Read More
  • #137 – Selling Custom

    January 11, 2015
    With our wonderful ability to do custom now days, independent jewelers can utilize this as a differentiating marketing tool. We discuss your custom systems....Read More
  • #136 – Looking Back and Looking Forward

    January 04, 2015
    Today we take a look back and give ourselves a grade on a few aspects of our jewelry careers. A little self analysis and discussion will set us up for a great new year. Here are your notes and quiz. Notes in PDF form. Click here for the download page of this meeting. If you aren’t currently signed up for our weekly store training, click below to get started. LEARN MORESIGNUP...Read More
  • #135 – Year-End Attitude Check

    December 28, 2014
    This is our annual after Christmas training. Have fun with this one....Read More
  • #134 – Closing Time

    December 14, 2014
    If we’re not closing now, there’s something seriously wrong. Here are a few tips on nailing down those Christmas sales....Read More
  • #133 – It’s Add-on Time

    December 07, 2014
    Today we hear from Jodi, the master adder-onner. Just a quick training to boost your Christmas sales....Read More
  • #132 – What the big guys are NOT doing

    November 30, 2014
    Today’s short training covers how we can best spend the next two weeks to make our Christmas sizzle! Watch this and get going. No notes or quiz today and for the rest of the month. Just an action plan....Read More
  • #131 – Being Present for the Season

    November 23, 2014
    This training session should transform your mindset for the Christmas season. It should also cause your customers to notice a little something different about your jewelry store. Enjoy!...Read More
  • #130 – Maximize Christmas

    November 16, 2014
    This week we visit an important training we did a year ago called Maximize Christmas. Let’s get our systems sharpened now to maximize our opportunities....Read More