#127 – All Around Security

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security guy

With the holidays approaching, I thought we’d brush up again on our security. ¬†Always a good thing to keep fresh in our minds.

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#126 – Creating a WOW habit for your customers

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GeorgeHere’s a FREE TRAINING session we did with our friends in Lockport New York on creating new WOW habits for our customers.

When George Fritz from Mills Jewelers sent me his “Take the Green Path” email about changing habits in his jewelry store, I had to share it with all of you. ¬†Here is the recorded video meeting we had the week after his staff attempted to change some habits.

Click for George’s Notes.

Here are your notes and quiz.

Click here for the download page of this meeting.

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#125 – The Green Path

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Mills-floor-path
George Fritz at Mills Jewelers did a little experiment with his staff for a week. Today we share it with you. Next week we talk with George to discuss his results…. very interesting.

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#124 – Advice for the new person II

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Startnewjob

We continue with our second in the series for the new people.

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#123 – Advice for the new person

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first-day-of-work This is a training session for brand new hires, but also a great refresher course for those that have been there a million years.

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#122 – Speak THEIR Language #3

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images
This is the last in our SPEAK THEIR LANGUAGE series. These three training sessions are perhaps the most important you could ever watch regarding your relationships and your customers.

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#121 – Close Sales, Speak their Language 2

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downloadWe continue discussing how to speak the language of the customer for PEACE and PERFECT Country people.

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#120 – Closing sales by speaking their language #1

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Temperaments
This training is the first in a series of closing sales by speaking the language of the customer. We’re going to increase your closing ratios by making you experts in speaking customer’s language. And each one is different.

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#119 Killer Jewelry Store Marketing #6 Final

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119 image
In this video we wrap it all up with a social media discussion as well a TO-DO list for you to get started creating Killer Marketing for your jewelry store.

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#118 Killer Marketing #5

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TV
This week we look at the mediums and the features and benefits of each.

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